Terms and Conditions

These terms and conditions explain the rules that apply when you access or use RealPrize Casino’s website, create or use a player account, play games, participate in promotions, or use any related services we provide (the “service”).

By visiting the site, registering an account, or continuing to use the service, you confirm that you’ve read, understood, and agree to follow these conditions of use. The goal of this page is to set clear expectations, outline key rights and responsibilities, and help keep the platform fair, safe, and transparent for everyone.

Eligibility - Who Can Use RealPrize Casino

RealPrize Casino is intended for adults only.

To use the service, you must:

• Be at least the legal gambling age in the place where you are located.
• Use the platform only where online gaming and sweepstakes-style promotional play is lawful for you.
• Understand that access may be limited or unavailable in certain locations, and those restrictions can change.

It is your responsibility to make sure you are allowed to use the service under the laws and regulations that apply to you. If we reasonably believe you are not eligible, we may limit access or close your account.

Getting Started - Account Registration Basics

When you register, you agree to provide accurate, current information, and to keep it updated. This includes details like your name, contact information, and any other information requested during sign-up.

A few key account rules:

• Your account must be registered in your own name.
• You may only create and use the number of accounts permitted by RealPrize Casino.
• You cannot use another person’s identity, payment method, or contact details.
• We may decline, suspend, or close accounts that appear to be duplicated, misleading, or created to bypass platform rules.

Verification Checks - Why We May Ask for Documents

To protect players and meet compliance and safety standards, RealPrize Casino may request information or documents to confirm details such as:

• Your identity and age
• Your address or location
• Ownership of a payment method used on the account
• Eligibility for certain offers, prizes, redemptions, or account features

Verification may be required at registration, during normal account activity, before a redemption is approved, or when certain risk signals appear. If requested information is not provided, is incomplete, or cannot be verified, your access to some or all features (including redemptions) may be restricted.

Your Account, Your Responsibility - Login Safety and Proper Use

You are responsible for keeping your login details private and secure. Any activity that happens through your account may be treated as authorized by you, unless you notify us promptly of suspected unauthorized access.

Player accounts are personal. This means you may not:

• Share your account with anyone
• Transfer, sell, or “rent” your account
• Use the service on behalf of someone else
• Allow anyone else to play through your account

If you believe your account has been compromised, contact support as soon as possible so we can help you protect it.

Payments Made Simple - Deposits, Withdrawals, and Account Balances

RealPrize Casino may support various payment methods, including ACH, bank transfer, MasterCard, PayPal, Visa, and other options that may change over time. Availability, limits, and processing times can vary based on your location, verification status, and the payment provider’s requirements.

Important things to know:

• We may apply reasonable checks before processing deposits or redemptions, including verification and fraud-prevention reviews.
• Withdrawal and redemption requests may be reviewed before approval.
• Processing times can be affected by banking networks, payment providers, technical issues, or additional verification needs.
• Your balance may include different coin types or categories, and redemption eligibility can depend on playthrough and account status.

If you have questions about a specific transaction, your fastest next step is to contact support with the relevant details (such as date, amount, and payment method).

Bonus Offers - What to Expect From Promotions

From time to time, RealPrize Casino may offer bonuses, free spins, login rewards, referral rewards, discounts, or other promotional programs. These bonus terms are separate from (and in addition to) the general platform rules on this page.

Common conditions that may apply include:

• Eligibility requirements (such as location, account status, or verification)
• Playthrough or wagering requirements
• Time limits to claim, use, or redeem promotional rewards
• Game restrictions or contribution differences for certain titles
• Limits on conversion or redemption amounts where applicable
• One-per-person or one-per-household limits for certain offers

Some promotions may require actions like phone verification, manual opt-in, or meeting referral requirements. Always review the specific promotion details shown at the time you receive or claim the offer, and see any dedicated bonus terms page if provided.

Game Access and Platform Availability - Realistic Expectations

We work to keep the service accessible and enjoyable, but we cannot promise uninterrupted access or that every game or feature will always be available.

Game titles and platform features may be affected by:

• Your device, operating system, browser, or internet connection
• Maintenance, updates, or system improvements
• Game studio or supplier changes
• Location-based restrictions
• Technical issues, outages, or unexpected errors

We may add, remove, suspend, limit, or modify games, features, promotions, and availability at any time, including for operational, legal, or security reasons.

Fair Play Rules - Keeping the Experience Honest

When you use RealPrize Casino, you agree to play fairly and to use the service only for its intended purpose. Prohibited behavior includes, but is not limited to:

• Using the service for unlawful purposes
• Providing false, misleading, or intentionally incomplete information
• Fraud, collusion, or attempts to exploit the platform, games, or promotions
• Chargeback abuse or attempts to reverse transactions improperly
• Bonus abuse, including creating multiple accounts to claim offers more than allowed
• Using bots, scripts, automation tools, or unauthorized software
• Attempting to manipulate outcomes, disrupt systems, or bypass security controls
• Allowing someone else to use your account, or using another person’s account

If activity appears inconsistent with fair play, we may take reasonable steps to protect the platform and other players.

When We May Step In - Restrictions, Suspensions, and Account Actions

RealPrize Casino may refuse service or limit certain features when we reasonably believe it’s necessary to protect players, the platform, and the integrity of gameplay. Depending on the situation, actions may include:

• Placing limits on account activity
• Suspending access to specific promotions or bonus balances
• Freezing transactions temporarily for review
• Restricting redemptions until verification is complete
• Suspending or closing an account in cases of serious or repeated rule violations

We aim to apply these measures in a proportionate, responsible way. If you think an action was applied in error, you can contact support to request a review.

Mistakes and Technical Problems - How We Handle Errors

From time to time, the service may experience issues such as:

• Game interruptions or malfunctions
• Display errors (including incorrect balances or results shown)
• Incorrect promotional crediting
• Pricing, store, or transaction-related errors
• Connectivity problems that affect gameplay sessions

When a clear error occurs, RealPrize Casino reserves the right to correct it and to address any affected account entries or outcomes in a fair and reasonable way. This may include adjusting balances, voiding affected promotional credits, or correcting records where the platform clearly did not operate as intended.

Responsible Gaming - Entertainment First

Gambling should be treated as entertainment, not as a way to make money. We encourage you to play responsibly, set personal limits, and take breaks when needed.

Responsible gaming tools or account restrictions may be available, depending on your location and the features currently offered. For practical guidance and support resources, visit our internal page: /responsible-gaming.

Ownership and Website Content - Intellectual Property Basics

The RealPrize Casino website, including its design, logos, branding elements, text, graphics, and software components, is owned by RealPrize Casino or used under license from our partners.

You may not copy, reproduce, republish, distribute, or commercially exploit any part of the site or service content without our written permission, unless the use is allowed by applicable law.

Partners We Rely On - Third-Party Providers and Linked Services

Some parts of the service may be powered by third-party providers, including game studios, payment processors, identity verification services, and technical infrastructure partners. Game content may be supplied by providers such as 1X2gaming, 4ThePlayer, Big Time Gaming, Booming Games, Evolution Gaming, Evoplay, FantasmaGames, Gaming Corps, Iconic21, Kalamba Games, NetEnt, NoLimit City, Peter and Sons, Playson, Red Rake Gaming, Relax Gaming, Rogue, Slotmill, Spade Gaming, and Swintt.

Because third parties operate their own systems, certain features may be impacted by their availability, updates, rules, or technical constraints. We may also provide links to third-party sites or tools for convenience. We do not control those external services, and your use of them may be governed by their own terms and policies.

Limits on Liability - A Practical, Fair Standard

To the extent permitted by applicable law, RealPrize Casino is not responsible for losses or damages that result from circumstances outside our reasonable control or that arise from:

• Service interruptions, delays, or technical failures
• Your device issues, software settings, or internet connection problems
• User error, including mistakes in entering account or payment details
• Third-party provider failures (such as banking networks or game supplier outages)
• Unauthorized access caused by your failure to secure login credentials
• Events that cannot be reasonably anticipated or prevented (sometimes called “force majeure”)

Nothing in these service terms limits any rights you may have under applicable consumer protection laws where those rights cannot be excluded.

No Promises of Uninterrupted Service - “As Is” and “As Available”

The website, games, and services are provided on an “as is” and “as available” basis. This means we cannot guarantee that the service will always be available, always function without errors, or always meet every user’s expectations on every device and connection.

We do our best to provide a stable experience, but occasional downtime, maintenance, updates, and unexpected issues can happen.

Updates to These Platform Rules - Changes Over Time

We may update these terms and conditions from time to time to reflect changes to the service, legal requirements, security practices, or operational needs.

Unless stated otherwise, the most recent version posted on the website applies from the date it is published. We recommend checking this page periodically, especially before participating in promotions or requesting a redemption.

Other Policies You Should Review

These site terms are part of a broader set of policies that help explain how the platform operates. Depending on what you do on the site, you may also want to review related pages, such as:

• /privacy-policy
• Cookie Policy
• Bonus Terms (when offered)
• Anti-money laundering and know your customer policy (where applicable)

If there is a conflict between these platform rules and a specific promotion’s terms, the promotion’s specific terms typically control for that offer.

Need Help? How to Contact RealPrize Casino

If you have questions about these conditions of use, your account, or any part of the service, you can reach our support team through the available support options, including live chat, the site’s FAQ, or email at “support@realprize.com”.

Using RealPrize Casino means following these rules so the platform stays fair, secure, and reliable. If you continue to access or use the service after any updates are posted, that continued use confirms your acceptance of the current version of these terms.